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Senior Communications and Engagement Manager

Job Reference lmg/TP/78/550

This job has been closed.

Number of Positions:
Contract Type:
Fixed Term - Part Time
52800 (Pro-rata amount)
Working Hours:
Closing Date:
Job Category:
Marketing and Communications
Last Mile Infrastructure
Contractual Base:

Job Introduction

About the opportunity:

We are currently looking for a Senior Communications and Engagement Manager on a fixed term (12 months) part time basis to to lead our internal communications team at our Stonehouse Office. 


Last Mile designs, builds, owns and manages essential utilities infrastructure. That is, the infrastructure that allows people across Great Britain to have access to the heat, power, water and wastewater services they need, every day.


Having brought together multiple companies into one group, the Communications and Engagement team plays a key role in uniting the workforce under the Last Mile brand.


So far we’ve successfully established a corporate narrative, vision and values, and built internal channels that are common to everyone, while also supporting the business with HR change initiatives. Now we’re turning our attention to the future. This coming year we have an ambitious agenda: to improve the way we share business performance updates, to run our inaugural annual awards, to implement a new leadership communications plan and to build a new intranet.


The Senior Communications and Engagement Manager, utilising a team of one plus external support, will lead the charge in taking our colleague communications to the next level.


Due to the changing nature of the business, this is a 12-month fixed term contract.


Have you got the drive to go the Last Mile? 


Your responsibilities:


1) Deliver the Last Mile internal comms goals for 2024-25. Including:

· Establishing a format and process for communicating financial results.

· Planning the delivery of our inaugural Last Mile Legend colleague awards.

· Setting up a new communication mechanism for our CEO and senior team.

· Scoping the requirements and leading a project plan for a new Sharepoint-based intranet.

· Supporting the Digital Comms Advisor to deliver the final phases of the values campaign.


2) Support the business with ongoing requirements. Including:

· Working with the Digital Comms Advisor to deliver regular, planned communications as per the comms calendar.

· Supporting the rollout of strategic projects e.g. new IT systems.

· Providing content for operational briefings


3) Manage the team. Including:

· Manage the internal comms budget – raise POs, monitor spend, etc

· Line manage one direct report

· Manage multiple external suppliers.


Experience / Knowledge:


  • Significant experience working in internal communications management roles, including leading a team. 
  • Experience delivering intranet projects and using Sharepoint as an intranet. 
  • Experienced at developing creative materials across multiple media e.g. digital, film, events etc.
  • Experience managing multiple third-party agencies/ suppliers. Experience in managing budgets, tracking spend and reporting. 
  • Experience in the construction or utilities sector, and in large or matrix organisations (preferred).



Bachelor’s degree or HND in communications, business or marketing or related field


 Industry diploma / qualification e.g. IOIC, CIPR

In return of your hard work and dedication, we can offer you:

Core Benefits:

  • 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
  • Holiday buy scheme
  • Discretionary bonus 
  • EV and ULEV salary sacrifice scheme (subject to minimum length of service)
  • Cycle to work salary sacrifice scheme
  • Up to 7% employer pension contribution 
  • Life assurance (x4 annual basic salary) 
  • Refer a friend incentive
  • Wagestream
  • Employee assistance programme
  • Car allowance
  • Hybrid working 

And once you have successfully completed your probation, you will have access to:

  • Flexible start and finish times for eligible roles
  • Private medical insurance
  • Company sick pay


At Last Mile Infrastructure Group, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas, electricity, water and wastewater connections serving residential and commercial customers. 

It is our vision to be the UK’s leading independent multi-utility provider. People are our most valuable “asset” and therefore it is our mission to not only attract but retain the best talent to support delivery of our corporate business strategy and share our company’s success.

At Last Mile, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to Grow With Us. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!